User Experience refers to the work which is done to create the best experience for the user once the digital asset is live. It broadly encompasses User Research (of many kinds, including user interviews), UX Personas, User Flows, User Interface (UI Design), and User Testing (of many kinds including online remote testing, and user interviews). Many people confuse the terms UX and UI, however it's important to know that UI is just a small aspect of UX.

With 23 years experience in Graphic, Web and UX Design, available to tutor groups or one-to-one and for workshops or events

Setup, monitoring and optimisation

Setup, analysis, report creation of your users i.e. who they are, how they find you, what they do on your website to give insights to optimise your website user flows and interfaces to optimise results and income

Creating and distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience – with the objective of driving profitable customer action

A search engine optimisation (SEO) technique that helps your business to be more visible in local search results in search engines Any business that has a physical location or serves a geographic area can benefit from local SEO.

A strategy to increase leads or sales by identifying the target customer in detail and using targeted messages on specific channels. Competitor research, market research and user research are done to produce marketing personas and the marketing strategy document.

Strategy, campaign design, content creation, post design for Instagram feed, Instagram stories, IGTV, Twitter, Pinterest, Facebook, Linkedin and/or Youtube

For youtube, instagram or any channel. Provide footage or we can create or find it for you e.g a video for your homepage showcasing your products

Includes Marketing strategy, online ads/ googe ads / CPC ads, google analytics, content marketing, local SEO, global SEO, social media marketing, video ads, web design, web development and more!

‍If you have an existing site or a site or app prototype, we can test this with your target market and provide a report and recommendations for improvement

We source and interview or survey your target market and provide a report and/or user personas

Understand how many people are coming to your site and apps, their location, demographics, how they found you, their user journey and goal funnels (e.g. successful purchase). Using this information improvements can be made to increase leads and sales

Coding your website according to your brand colours and typography with your content (wording and photographs) for all screen sizes (i.e. responsive) and fluid using CSS and HTML

Branding, Logo, Business Cards, Flyers, Posters, Letterhead, Brochures, Magazines, sourcing and manipulation of images / graphics for online use. We use Adobe Photoshop, Indesign & Illustrator and Affnity Designer

Creation and sharing of online material (such as videos, blogs, and social media posts) that does not explicitly promote a brand but is intended to stimulate interest in its products or services.

To drive organic traffic to your website, we devise the right strategy & structure for your site, and optimise your on-page content to make sure your website is found in search engines, bringing you more business leads.

Functional and visual design according to the user needs. There are hundreds of considerations to design the interfaces or webpages or app optimally tor best user experience. For websites, mobile apps, landing pages & conversion pages. We are experienced in setting up data hierarchy and database design as well as e-commerce sites. We use Adobe XD, Figma, Sketch or Axure for prototypes and UI Design